Assists clients with cruise and resort booking coordination, manages reservations, and provides travel support throughout the booking and travel process.

Leads and scales a customer success organization, driving retention and expansion while building executive relationships with public safety agency customers.

Front-line technical support specialist resolving customer issues with drone and mapping software, triaging tickets, and escalating patterns to product and engineering teams.

Manages a portfolio of enterprise customers, driving adoption and expansion while owning retention and revenue outcomes through data-driven engagement and product expertise.

Provides technical support to Twilio customers via phone, email, and chat, troubleshooting messaging API issues and debugging customer code.

Handle customer inquiries via chat and email for a commerce platform, resolving orders, returns, and onboarding issues while building trust and improving support processes.

Product Support Associate troubleshoots customer issues across drone mapping software, owns tickets from intake to resolution, and surfaces patterns to improve products and processes.

VP leads and scales the customer success organization, managing retention, expansion, and executive relationships with public safety agencies using Axon 911 software.

Handles incoming customer support tickets, troubleshoots software issues, and escalates complex problems while contributing to knowledge base documentation.

Provides technical support for healthcare IT systems, troubleshoots escalated issues, coordinates implementation projects, and manages customer relationships.

Front-line technical support expert who resolves customer issues across DroneDeploy's drone and mapping tools, diagnoses problems, and feeds insights back to product teams.

Manages a portfolio of large B2B SaaS customers, drives adoption and expansion through data-driven business reviews, and owns retention and growth outcomes.

Assists clients with researching and booking cruise vacations and resort stays, managing reservations from inquiry through confirmation.

Provides advanced technical support and troubleshooting for Twilio's communications platform customers.

Manages IT systems and AV infrastructure, troubleshoots technical issues, and provides support to global employees across in-office and remote environments.

Provides advanced technical support to enterprise WordPress VIP customers, debugging complex platform issues and serving as escalation point for challenging technical problems.

Lead customer success for strategic pharmaceutical clients, managing executive relationships and mobilizing Celonis teams to drive platform adoption and business transformation.

Manages IT systems and audiovisual infrastructure, troubleshoots technical issues, and provides IT support to employees across in-office and remote locations.

Provides customer support and resolves inquiries in Spanish and English for customers.

Provides technical support to VPS and trading platform users via email and chat with flexible scheduling.